Ordered an IPOD from an online seller found on AMAZON.DE. The online seller shipped via hermes logistics-Germany.
Package was stuffed in our mailbox-EMPTY. We have a mailbox that once mail is placed in it, it drops and can only be retrieved from inside the building. We were home. No one rang the bell or knocked.
Package was not security sealed, only held shut with resealable rubber cement. Could tell it had been opened and resealed. Driver claimed he had a signature, which had to have been a forgery. Seller claimed they had videotape that the IPOD was in package when shipped.
Shipper wouldn't make good. Amazon.DE refused to stand behind their guarantee as hermes claimed to have a signature. hermes refused to do anything. Someone at hermes stole the $300 ipod.
Amazon.de did nothing. hermes did nothing.
I will NEVER buy from AMAZON.de again. Whenever I buy online-I check and if hermes is the shipper-I let the seller know I'm going elsewhere because of the shipper.
Monetary Loss: $300.