Amazon Germany Reviews and Complaints | amazon.de @ Pissed Consumer

Most helpful review

New Reviewer

Feb 08, 2022 Olaru A

One Motion didn't pay my entire salary

1.0

Hello, my name is Olaru Antonio-Cristian, I worked as a driver for Amazon, both last year and November 2021 starting with the 19th and ending the contract on the 24th of December 2021. On the contract signed between me and you (One Motion ), you can find signed that I worked as a driver-courier, you having the obligation to pay me at least 8 hours a day from Monday to Friday (40h / week) plus the daily allowance of 28 Euro / day! I worked for 26 days this year ( 2021 ) on a very simple calculation, deducting the taxes paid to the German state, I am entitled to 2,600 Euros, of which I received only 2,020 Euros out of all this amount. Besides, I was promised 120 Euros for the plane ticket I paid for myself on my return to Romania and the 60 Euros gross for leaving the car clean. This means that 2,600 Euro + 120 + 60 (gross) = 2,780. I notice that Mr. Bogdan Marariu, with whom I worked and is a manager in Rostock, together with the two dispatchers: Adrian Ticu and Avraam Catalin, do not want to pay me the rest of the money (respectively around 750 Euro), They no longer answer the phone , and for these actions, I inform you that I will go further in court for the moral damages brought to my address and also the material ones !!! This is my phone number, you can contact me anytime 00407********

User's recommendation: Go and fork for others company, NOT FOR ONE MOTION !!!

View full review

#3325390

Location

Bützow, Mecklenburg-West Pomerania

Loss

$750

Preferred solution

Full refund

New Reviewer

Aug 12, 2022 Ongagne V

I cant access my account

1.0

My problème ist still the same. I cannot have access to my account the link i receive don't work. My probleme is still there i cannot have access to my amazone account since i lost my téléphone

View full review

#3845571

Preferred solution

Let the company propose a solution

New Reviewer

Aug 10, 2022 Sergio P Qbe

Can't sign in to account

1.0

Hello, I have not been able to log-in to the account because it sends a security message to a phone number that is no longer in use in my name. I also want to cancel the premium account.

View full review

#3839276

Location

Helsinki, Uusimaa

Preferred solution

I would like to get Amazon Prime cancelled

New Reviewer

Aug 09, 2022 Jorge P Cyp

Account on hold.

When I log in this is the message I get. Switch countries to resolve issue. To keep shopping,you need to fix an issue in one of your other Amazon account. More information required. This information you supplied was reviewed by Amazon but we cannot remove the hold on your account at this time. For details check for an email or text message from Amazon describing next steps. Please contact us for further support. This is the messages I get when I log in. I have not receive any email from Amazon to unblock the account.

View full review

#3836234

Location

Lugano, Ticino

Preferred solution

Unblock account

New Reviewer

Aug 09, 2022 Urszula J

Inaccurate address

I placed an order with the number: 304-445****-173****. The exact shipping address is: Urszula Janiak, Czartoryskich 14/1, 63-322 Gołuchów, Poland

User's recommendation: the number: 304-445****-173****.

View full review

#3836214

Location

Luxembourg, Luxembourg

New Reviewer

Jul 31, 2022 Patrizia B Ibo

Italian accunt hackered from Germany

Good Morning On 26th of july an Hacker from Germany entered in my mail and consequently into my amazon account Italy. He tried to buy an "AutoKulhbox" from Amazon.de I was informed from you and I stopped my credit card linked to the payment. Now I continue receiving a "wilkommen mail" from Amazon Deutschland so Hacker created an account in my name in Amazon Deutschland. So please, I want you to block and delete that account and any other account on my name created or that will be created in Amazon De. Please keep me posted upon account cancellation or if you need any other acion from my side Thank you Best Regards Patrizia Beraudo

View full review

#3810157

Location

Turin, Piedmont

New Reviewer

Jul 30, 2022 Roberto M Wgx

Cargo en mi tarjetaEnquiry

No tengo comunicacaion sobre el cargo de mi tarjeta sobre AMAZON.ES 2Y8315ED4 duplicadolicado conorte fecha 27-7-2022, y el 1-7-2022 con la misma referencia

View full review

#3807706

Location

Casas De Haro, Castille-La Mancha

Pros

Sin ventajas

Cons

Sin contras

Preferred solution

Anular cargo de mi tarjeta con fecha27-7-2022 de 59,95€

New Reviewer

Jul 27, 2022 Cristina C Tfq

Failed Cancel Order # 302-735-806

2.9

Hello. I made an order the 15 July of a volleyball for our vacation (Order #302-735****-806****) And the delivery date was on the end of August. Now the delivery is delayed to September that I don't need it any more, so I tried to cancel the order from the amazonapp but the yellow button "cancel Order" does not work and it does not shows the confirmed cancelation page. So now I'm contacting you to confirm the cancelation of my Order #302-735****-806**** and I would like to be refunded the 11.95 euro I've spent. Thank you for your time and have a nice day

View full review

#3799550

Location

Copitz, Sachsen

Preferred solution

Full refund

Jul 27, 2022 PissedConsumer3798533 of Langenlonsheim, Germany

CANCELLATION OF PRIME SUBSCRIPTION

I want your confirmation that my Prime Membership has been cancelled, I am not interested anymore, thank you.

View full review

#3798533

Location

Langenlonsheim, Rheinland-Pfalz

Companies Similar to Amazon Germany

Jul 21, 2022 PissedConsumer3780179 of Marianske Lazne, Czech Republic

They refuse to make contact

1.0

I had some issues with my email address. I needed to change the email registered with my account and their system was not cooperating. In addition, I needed to change my method of payment. Again their system would not cooperate so I had to create a new account with the correct email and payment info and delete my old account so it did not appear in the records. First I was informed that I would lose all purchase data as a result of deleting my old Amazon account so I accepted that and went ahead and deleted this old account. So now this old account continues to show in their records. All I ever wanted was to speak with someone by phone while navigating through their archaic system which leaves a lot to be desired. Perhaps Amazon should hire some true IT people.

User's recommendation: Always be careful when dealing with Amazon.

View full review

#3780179

Location

Marianske Lazne, Karlovarsky Kraj

Jul 17, 2022 PissedConsumer3770247 of Somerset, NJ

Damaged order

1.0

Call/s never went through. Waste of time, had to use email to contact them and now I have to wait for them to reply.

View full review

#3770247

Location

Somerset, New Jersey

Jul 17, 2022 PissedConsumer3767764 of Gytheion, Greece

Packages not being delivered

I have not had a successful outcome it's been 4 weeks and still no goods it seems the delivery firms are being difficult saying its the wrong address even through its ACS which is in the town and is known to all the delivery firms I seem to be getting nowhere fast .

View full review

#3767764

Location

Gytheion, Peloponnese

New Reviewer

Jul 14, 2022 Tony D Ptv

Colis non reçu

Bonjour, Je vous ai passé une commande le 22/6/2022 ID CA004819**** Commande N* 304978****838**** A ce jour je n ai toujours rien reçu vous m'informer sur le suivi de celle ci n'ayfourmi aucune nouvelle de votre part et qui pourtant a été payée. Un mon grand étonement ? Merci d'avance, Cordialement Monsieur Debruyne...

View full review

#3759771

Location

Lille, Hauts-De-France

Preferred solution

Deliver product or service ordered

Auctions and Marketplaces Expert Talks

How to Save Money and Shop Wisely

Jun 11, 2021

A shopping expert, Trae Bodge shares smart shopping tips on how to enjoy safe shopping online, find the best deals and sales and shop wisely without spending more.

Read full article

Trae Bodge

Trae Bodge is a shopping expert with 10 years of experience. True runs a platfrom called Truetrae.com where she shares money-saving tips with consumers.

New Reviewer

Jul 14, 2022 Jean D Aej

Complaint about delay order Samsung Watch

The complaint was dealt with immediately the next day and on day 2 I received my order correctly. Excellent service from Amazon Germany.

User's recommendation: You can trust Amazon as a seller, but there is no email to contact customer service.

View full review

#3759350

Location

Schoten, Flanders

Preferred solution

Deliver product or service ordered

New Reviewer

Jul 12, 2022 Mohamnad A

Return

3.0

I want return an item.but I have to pay sending cost. The item only 17:49.but sending cost 7euro.its really unexpected.

View full review

#3753569

Location

Nuremberg, Bavaria

Loss

Preferred solution

Full refund

Jul 11, 2022 PissedConsumer3751769 of Witten, Germany

I cant access my account

After I purchased the products, my account was suspended and I can no longer log into my account and track the shipment

View full review

#3751769

Location

Witten, North Rhine-Westphalia

Brands Related to Amazon Germany

See all related companies

It's inappropriate or not family friendly

It's a duplicate by the same member or copied text

It contains commercial or promotional content

It includes private information

Sexual exploitation of children

Sex trafficking / prostitution or advertising of the above

I am affiliated with this business and need to report something about this review or business

I am the author of comment and would like to remove it

I want to report something else

Cancel

Discounts and Special Offers	3/5
Diversity of Products or Services	3/5
Price Affordability	3/5
Delivery Service	3/5
Billing Practices	3/5

Amazon Germany Reviews

Amazon Germany Overview

Rating Details

Contact Amazon Germany Customer Service

Top Amazon Germany Reviews

"Cancelled Direct Debit"

"I cant access my account"